Business Support

  • Legislation: HMRC, Insurances, H&S (Risk and Control); LA Environmental Health (Food businesses only); Consumer Rights (2015);
  • Strategy: Business Planning; Exit Planning,
  • Financials: Cash Flow Forecasts, Profits, Taxation, Accounts, Controlling costs, Self-Assessment; VAT, Supporting tenants with grant applications
  • Marketing: Marketing Plans/Campaigns/Strategies, Branding, PR, Digital and traditional techniques, Finding other markets
  • Visual Merchandising: Supporting tenants with clearly structured merchandising plans
  • Customer Profiling: Targeting; Type; Age Profile; Locations
  • Sales: Forecasting Techniques, Strategies, Product Ranges Promotions, POS, Attracting New Customers; Winning Customer Loyalty, Finding Suppliers, Stock ranges, Growing sales, Customer Service/Excellence
  • Operations
  • Human Resource: Forecasting, Recruitment & Selection, Reward, Relations & Training, Performance Management Techniques, Handling staff, Staff Rotas         
  • Business Growth           
  • Other: 1:2:1’s; Tenant Meetings